Since its earliest days, ACG has
been synonymous with alliance development, and it continues
to be the leader in this area. We have been involved with more
than 100 alliances on five continents. These include outsourcing
and marketing ventures, international partnerships, co-brand
and affinity relationships, and agent bank programs.
ACG can create innovative structures for clients
seeking partners or improve a responding firm’s
chances of winning a deal in a bidding process. The
new and renewed contracts we have negotiated have
meant millions to hundreds of millions of dollars
in increased revenue and/or lowered expenses. We
have helped our clients leverage the many advantages
of a co-brand card program, including:
- Increased brand loyalty
- Expanded marketing avenues
- Broader name recognition
Examples of ACG Alliance Development projects
include the following:
- ACG represented a co-brand partner to
renegotiate the contract with its card issuer. To preserve
the relationship and minimize disruption to the program,
the agreement was renegotiated midstream to the satisfaction
of both parties. As a result, the portfolio grew dramatically,
and the contract was subsequently renewed multiple times.
- A top 10 card issuer chose ACG to help
win a partnership with a young, low-cost airline. Our consultants
allied with the internal client team to develop the pitch
to the airline. The team discussed key strategic challenges,
devised potential solutions and was instrumental in helping
to prepare the RFP response for the airline. The card issuer
won the deal. ACG then supported contract negotiations. The
client was so pleased with the results, it has engaged ACG
on subsequent projects.
- A leading US consumer brand was interested
in entering the credit card market with a co-brand card program
but knew little about the range of business or financial
opportunities. To understand the potential reward value for
its customers and the impact on company sales, ACG took the
consumer brand company through an assessment of the credit
card market, a determination of market-entry strategy, the
development of a co-branded credit card value proposition,
the simultaneous selection of a bank partner and network,
and negotiation of both contracts.
- Our firm was engaged by a large entertainment
company after its card program had failed. ACG developed
a short list of creative and flexible issuers, and worked
with the client on a compelling pitch to initiate a viable
and robust new card relationship. We orchestrated a roadshow
for the short list and generated enthusiasm among the issuers.
With the client, we selected the finalist and assisted in
contract construction.
- A private-equity firm that had taken
a major stake in a Chinese bank engaged ACG to assist it
in developing a co-branded credit card alliance with a major
multinational retailer. As part of the deal, the Chinese
bank needed to upgrade its processing and servicing capabilities.
ACG assisted the bank in defining and negotiating contracts
for software, IT and servicing support. The co-brand alliance
vaulted the bank into the position of a leading issuer of
consumer credit cards in China.
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